The single biggest reason an order gets delayed is a logo file that isn’t print-ready. None of this is complicated, but it’s worth getting right before you upload anything to the configurator.

Use a vector file if you have one

For textile printing (screen printing and DTF) and for stickers, a vector file - .ai, .eps, or .svg - is always the safest option. Vector graphics are built from mathematical paths rather than pixels, so they can be scaled to any size, from a small sticker to a full-back hoodie print, without losing sharpness.

If your logo was designed by a professional (or an agency), ask them for the vector source file. It’s standard practice and they’ll have it on hand.

If you only have a raster file (PNG, JPG)

That’s fine too, as long as the resolution is high enough. As a rule of thumb:

  • 300 DPI at the final print size is the minimum for anything that will be viewed up close (stickers, small logo placements).
  • For large-format prints like a hoodie back or a banner, you can get away with less DPI because it’s viewed from further away, but the file still needs to be sized correctly, not just stretched up from a small web image.

A logo pulled from your website (usually 72 DPI, sized for screens) will almost always look blurry or pixelated once printed. If that’s all you have, let us know and we’ll tell you honestly whether it’ll hold up or whether it’s worth having it redrawn.

Color modes matter

Screens use RGB, print uses CMYK (or in the case of screen printing, individual spot colors). If your logo has a very specific brand color, especially a Pantone spot color, mention it in your order notes. Otherwise the printed color may shift slightly compared to what you see on screen, which is a normal part of how color reproduction works across mediums, not a printing error.

What we accept

  • Vector: AI, EPS, SVG, PDF (with embedded vector paths)
  • Raster: PNG (transparent background preferred), high-res JPG

If you’re not sure your file is good enough, upload it anyway. We check every file before production and will flag anything that’s likely to print poorly, before your order goes into production, not after.